Empowering Rural Service Governance Through Digital Transformation of the BUMDESA Administration System (SIDARSA) in Sumbersekar Village

Agung Winarno; Alya Salsabila Setyawan; Chantyka Abelva Azzahra; Feni Eka Damayanti; Mei Aggun Devina; Nyoman Krisdiantoro; Septia Rizky Widya Lestari; Siti Nurun Chumairoh

doi:10.58777/ecd.v4i2.671

Authors

Agung Winarno Department of Management, Faculty of Economics, Universitas Negeri Malang, Malang, Indonesia
Alya Salsabila Setyawan Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia
Chantyka Abelva Azzahra Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia
Feni Eka Damayanti Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia
Mei Aggun Devina Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia
Nyoman Krisdiantoro Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia
Septia Rizky Widya Lestari Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia
Siti Nurun Chumairoh Professional Teacher Education, Graduate School, Universitas Negeri Malang, Malang, Indonesia

DOI:

https://doi.org/10.58777/ecd.v4i2.671

Keywords:

BUMDes, E-Service, Good Governance, Paperless, SIDARSA, Village Governance

Abstract

Village-Owned Enterprises (BUMDes) governance in Indonesia often faces obstacles, including limited human resource capacity, unclear division of labor, and manual, paper-based archiving and financial recording. These constraints create inefficiency, increase document-damage risks, and weaken operational accountability, as observed at BUMDes Sumbersekar, Dau Subdistrict, Malang Regency. This study designs, tests, and analyzes the web-based BUMDESA Administration System (SIDARSA) to modernize administrative governance and improve rural public services. The study employed Research and Development (R&D) combined with a descriptive qualitative approach through four stages: preliminary study and needs analysis; product design, including governance and software architecture; product testing and validation; and evaluation and refinement based on six pillars of good governance: cooperative, participatory, emancipative, transparent, accountable, and sustainable. Media and material expert validation confirmed that SIDARSA is feasible for implementation. User acceptance testing showed that SIDARSA reduced daily administrative processing time by 79.07%, from an average of 6.45 minutes to 1.35 minutes. It also reduced monthly paper consumption by 84%, from approximately 1,250 sheets to 200 sheets. These findings demonstrate improved efficiency, transparency, financial accountability, and administrative service effectiveness at BUMDes Sumbersekar, while reducing dependence on physical documentation and supporting more sustainable village enterprise governance.

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