From Clicks to Conversions: How social media, Trust, Ads and Price drive Purchase Decisions
DOI:
https://doi.org/10.58777/reb.v3i1.413Keywords:
Social Media, Customer Trust, Advertising, Price Perception DecisionAbstract
This study aims to determine the influence of social media, Customer Trust, Advertising and Price Perception on Asus Laptop Purchasing Decisions in Jakarta City. The sample in the study was 85 respondents in DKI Jakarta. In this study, the sampling technique used was Accidental Sampling, and the data in the study were collected using a survey method with a questionnaire instrument. The data analysis method used was descriptive statistical analysis the research method used in the study was multiple linear regression analysis. The results of the study showed that (1) social media had a simultaneous effect on purchasing decisions, (2) Customer Trust had a simultaneous effect on purchasing decisions, (3) Advertising had a simultaneous effect on purchasing decisions, (4) Price Perception had a simultaneous effect on purchasing decisions (5) social media, Customer Trust, Advertising and Price Perception had a simultaneous effect on purchasing decisions. The managerial implications of this study indicate that companies need to optimize their digital marketing strategies by increasing their presence on social media, building customer trust through transparency and responsive interaction, and designing attractive advertisements that are in accordance with the preferences of the target market.
References
Abdilla, M. (2018). Pengaruh Persepsi Harga dan Kualitas Layanan Terhadap Keputusan Pembelian Konsumen di Barbershop ‘X’ Kota Padang. Menara Ekonomi.
Amen Wirajaya, I Putu Gede Sukaatmadja, A. J. (2018). Analisis Positioning Layanan BCA Cabang Kuta. Jurnal Manajemen, Strategi Bisnis Dan Kewirausahaan.
Anandita, F. B. A., & Saputra, S. D. (2019). Analisis Pengaruh Kepercayaan, Keamanan, Kualitas Pelayanan, Dan Persepsi Akan Risiko Terhadap Keputusan Pembelian Melalui Situs Jejaring Sosial. Jurnal Ekonomi Dan Kewirausahaan.
Andriani, F. (2021). Pengaruh Iklan Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Konsumen Tokopedia (Studi Kasus Pada Pengguna Tokopedia Di Jabodetabek). Jurnal Inovatif Mahasiswa Manajemen.
Andriani, N., Kunci, K., & Pembelian, K. (2019). Pengaruh Periklanan Terhadap Keputusan Pembelian Konsumen Pasta Gigi Pepsodent di Makassar Sulawesi Selatan. Jurnal Economix. https://doi.org/10.35968/djw5j281
Anggraini, M., Fitriani, & Sanjaya, V. F. (2020). Pengaruh Kelompok Referensi, Media Sosial, Word of Mouth Terhadap Keputusan Pembelian Pada Generasi Milenial. Jurnall Ekonomak.
Anggraini, R. A. (2024). Predicting the Significance of Trust, Service Quality, and Values for Customer Satisfaction. Research of Business and Management, 2(1), 41–52. https://doi.org/10.58777/rbm.v2i1.186
Anjani, K. P. D., & Wimba, I. G. A. (2021). Pengaruh Kepercayaan Konsumen Dan Kualitas Produk Terhadap Keputusan Pembelian Pada PT. Warisan Eurindo Di Dalung, Kerobokan, Kedonganan. Jurnal Widya Amrita. https://doi.org/10.32795/widyaamrita.v1i1.1155
Anwar, R. N. (2018). Pengaruh Kepercayaan dan Media Sosial Terhadap Keputusan Pembelian Konsumen E-Commerce Fashion Muslim Hijup di Jakarta. Jurnal Manajemen Bisnis Krisnadwipayana.
Assidiki, Z., & Budiman, A. N. (2023). The Influence of Price, Promotion, Product Quality, and Consumer Satisfaction on Purchasing Decisions of HAUS! Research of Business and Management, 1(1), 21–31. https://doi.org/10.58777/rbm.v1i1.20
Azmi, F. N., & Sarma, M.-P. (2017). Pengaruh Iklan Televisi Terhadap Pengambian Keputusan Pembelian Konsumen Es Krim Magnum. Jurnal Manajemen Dan Organisasi. https://doi.org/10.29244/jmo.v8i2.19490
Chandra, S. M. P., & Mansur, A. (2024). Product Quality, Celebrity Endorsements, Brand Image, and Trust: Consumer Purchase Decisions. Marketing and Business Strategy, 2(1), 44–52. https://doi.org/10.58777/mbs.v2i1.262
Dhewi, T. S., & Kurnianto, M. (2023). Social Media Marketing and Its Influence on Brand Equity: The Mediating Role of Word of Mouth and E-Word of Mouth. Jurnal Pendidikan Ekonomi & Bisnis. https://doi.org/10.21009/JPEB.011.1.1
Farah, I. A., Mansur, A., & Lovita, E. (2024). The Effect of Brand Image, Packaging, Advertising and Product Quality on Purchasing Decisions. Research of Business and Management, 2(2), 77–87. https://doi.org/10.58777/rbm.v2i2.245
Febriana, C. N. (2019). Serta Dampaknya Pada Keputusan Pembelian (Survei pada Mahasiswi Universitas Brawijaya Pengguna Produk TRESemmé. Jurnal Administrasi Bisnis. https://doi.org/10.37481/sjr.v6i1.629
Febriana, D. A., & Purwanto, S. (2023). Pengaruh Kepercayaan dan Daya Tarik Beauty Vlogger Terhadap Keputusan Pemebelian Beda Tabur Pixy. Scientific Journal Of Reflection: Economics, Accounting, Management and Business.
Haryani, D. S. (2019). Pengaruh Periklanan dan Promosi Penjualan Terhadap Keputusan Pembelian Pada Perumahan Griya Puspandari Asri Tanjungpindang. Jurnal DIMENSI. https://doi.org/10.33373/dms.v8i1.1827
Indriyani, R., & Suri, A. (2020). Pengaruh Media Sosial Terhadap Keputusan Pembelian Melalui Motivasi Konsumen Pada Produk Fast Fashion. Jurnal Manajemen Pemasaran. https://doi.org/10.9744/pemasaran.14.1.25-34
Istiqomah, Hidayat, Z., & Jariah, A. (2019). Analisis Pengaruh Kepercayaan, Iklan dan Persepsi Resiko terhadap Keputusan Pembelian di situs Shopee di Kota Lumajang. Jurnal Progress Conference.
Ivonne Angelic Umboh, V. didiek W. A. (2023). Digital Marketing Development Model Through Digital Literacy Mediation to Improve SME’s Performance. Media Ekonomi Dan Manajemen.
James A.F. Stoner, R. Edward Freeman, D. R. G. A. S. (2021). Manajemen. Prenhallindo.
Komara, E., & Erwand, D. N. (2023). The Effect of Online Consumer Review, Social Media Advertisement, and Influencer Endorsement on Purchase Intention. Research of Economics and Business, 1(2), 76–85. https://doi.org/10.58777/reb.v1i2.79
Komara, E., & Fathurahman, F. (2024). Factors that Affect the Level of Customer Satisfaction and Repurchase Intention on Tokopedia. Research of Business and Management, 2(1), 1–14. https://doi.org/10.58777/rbm.v2i1.168
Kurniawan, K. Y., & Albari, A. (2023). Pengaruh Media Sosial dan Harga terhadap Keputusan Pembelian Varian Produk Merek Apple Lini Terbaru ( Citra Merek sebagai Variabel Mediasi ). Jurnal Pendidikan Dan Kewirausahaan.
Maharani, S. (2019). Pengaruh Kualitas Produk, Kualitas Pelayanan, Persepsi Harga terhadap Keputusan Pembelian Pizza Hut. Iqtisha Dequity. https://doi.org/10.51804/iej.v2i1.548
Nawangsari, S., & Pramesti, W. N. (2017). Pengaruh Kepercayaan, Kualitas Layanan, dan Keamaan Terhadap Keputusan Pembelian (Studi Kasus Pada Tokopedia.com). Jurnal Manajemen Dan Bisnis Indonesia. https://doi.org/10.31843/jmbi.v4i3.131
Nisa, K. (2022). Pengaruh Persepsi Harga, Citra Merek dan Word Of Mouth terhadap Keputusan Pembelian (Studi Produk Kopi Janji Jiwa Tanjung Duren Jakarta). Jurnal Ilmu Manajemen Terapan.
Picaully, M. R. (2018). Pengaruh Kepercayaan Pelanggan Terhadap Niat Pembelian Gadget di Shopee Indonesia. Jurnal Manajemen Maranatha. https://doi.org/10.28932/jmm.v18i1.1094
Poluakan, W. S., Tewal, B., & Tawas, H. (2017). Analisis Pengaruh Persepsi Harga, Produk, Promosi, Dan Tempat Terhadap Keputusan Pembelian Sepeda Motor Yamaha Vixion (Studi Kasus Pada Konsumen Pengguna Di Amurang). Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi.
Purwati, A. A., Siahaan, J. J., & Hamzah, Z. (2019). Analisis Pengaruh Iklan, Harga dan Variasi Produk Terhadap Keputusan Pembelian di Toko Rumah Mebel Pekanbaru. Jurnal Ekonomi KIAT. https://doi.org/10.25299/kiat.2019.vol30(1).3870
Putra, Y. A., & Budiman, A. N. (2024). Amplifying Purchase Decisions: The Impact of Social Media Marketing, e-WOM, and Celebrity Endorsements. Marketing and Business Strategy, 2(1), 1–10. https://doi.org/10.58777/mbs.v2i1.260
Putri, A. V., & Bambang. (2022). Pengaruh Persepsi Harga, Lokasi, dan Word of Mouth Terhadap Keputusan Pembelian di Tahu Gejrot Mitoha Galak. Formosa Journal of Multidisciplinary Research. https://doi.org/10.55927/fjmr.v1i3.798
Radjapati, T. Y., Tumbuan, W. J. F. A., & Soepeno, D. (2018). Pengaruh Periklanan, Promosi Penjualan dan Personal Selling Terhadap Keputusan Pembelian Kartu Telkomsel di Tobelo. Jurnal EMBA.
Ramadhan, M., Simon, Z. Z., & Zhafiraah, N. R. (2024). The effect of Green Marketing, Brand Image, Advertising and Price on Purchasing Decisions. Marketing and Business Strategy, 1(2), 93–106. https://doi.org/10.58777/mbs.v1i2.225
Ramdhan, J. M. (2019). Pengaruh Media Sosial dan E-Commerce Terhadap Keputusan Pembelian Distro House of Smith. Almana: Jurnal Manajemen Dan Bisnis.
Refiani, S. A., & Mustikasari, A. (2020). Analisis Pengaruh Sosial Media Marketing Melalui Instagram Terhadap Keputusan Pembelian Studi Pada This! By Alifah Ratu Tahun 2020. E-Proceedings of Applied Science.
Reza, M., & Khasanah, I. (2020). Pengaruh Persepsi Harga, Persepsi Kualitas dan Promosi Terhadap Keputusan Pembelian Kawasaki Ninja 250. Diponegoro Journal of Management. https://doi.org/10.47729/indicators.v3i2.102
Rezeki, S. (2022). Pengaruh Periklanan Terhadap Keputusan Pembelian Konsumen Produk Pasta Gigi Merek Pepsodent (Studi Kasus Masyarakat Desa Langling). Ekopendia.
Riskyady, Y. F., & Sulistyowati, R. (2021). Pengaruh Media Sosial Dan Harga terhadap Keputusan Pembelian Tiket Pertandingan Sepak Bola Persebaya Pada Loket.Com. Jurnal Pendidikan Tata Niaga (JPTN).
Setiawan, B., & Rabuani, C. C. (2019). Pengaruh Iklan dan Endorser terhadap Brand Awareness Serta Dampaknya pada Keputusan Pembelian. Riset : Jurnal Aplikasi Ekonomi, Akuntansi Dan Bisnis. https://doi.org/10.35212/277621
Shihab, M. S., & Cahya, N. (2018). Pengaruh Persepsi Harga, Kualitas Produk, Citra Merek, dan Layanan Purna Jual Terhadap Keputusan Pembelian dan Dampaknya Terhadap Kepuasan Pelanggan Smartphone Asus Studi Kasus di PT. Datascrip. Journal of Entrepreneurship Management and Industry.
Sobandi, A., & Somantri, B. (2020). Pengaruh Kepercayaan Konsumen Terhadap Keputusan Pembelian Secara Online. Winter Journal, 1(1), 41–52.
Stephen, A., Canthika, A., Subrata, D., & Veronika, D. (2019). Pengaruh Iklan Terhadap Keputusan Pembelian Konsumen. Indonesia Business Review.
Sugianto Putri, C. (2018). Pengaruh Media Sosial Terhadap Keputusan Pembelian Konsumen Cherie Melalui Minat Beli. Performa: Jurnal Manajemen Dan Start-Up Bisnis. https://doi.org/10.37715/jp.v1i5.348
Sukmadi. (2019). Kebijakan Penetapan Harga Pada Pt. Atrindo Asia Global Bandung. Jurnal Ilmiah Manajemen. https://doi.org/10.32670/coopetition.v10i2.44
Syaiful Anwar, M. (2021). Faktor-Faktor Yang Mempengaruhi Keputusan Pembelian Motor Merek Yamaha di Kota Bogor. Jurnal Ilmiah Manajemen Kesatuan. https://doi.org/10.37641/jimkes.v9i1.558
Tetty Yulianty, Cut Sarah Shafira, M. R. A. (2020). Strategi UMKM Dalam Menghadapi Persaingan Bisnis Global. Journal Management, Business and Accounting. https://doi.org/10.33557/mbia.v19i3.1167
Utami, R. N., Muslikh, & Oktavia, D. (2024). The Effect of Product Quality, Price Perception on Purchasing Decisions with Purchase Intention as Mediating. Marketing and Business Strategy, 1(2), 80–92. https://doi.org/10.58777/mbs.v1i2.228
Wayan, N., & Irmayani, D. (2020). Dampak Pandemic Covid 19 Terhadap Reaksi Pasar Pada Sektor Consumer Goods Industry di Bursa Efek Indonesia. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana. https://doi.org/10.24843/EEB.2020.v09.i12.p05
Wicaksana, A., & Rachman, T. (2018). Pengaruh Kepercayaan dan Kualitas Informasi Terhadap Keputusan Pembelian Secara Online Pada Situs www.Traveloka.com. E-Proceeding of Management.
Zulfa, L., & Hidayati, R. (2018). Analisis Pengaruh Persepsi Risiko, Kualitas Situs Web, Dan Kepercayaan Konsumen Terhadap Keputusan Pembelian Konsumen E-Commerce Shopee Di Kota Semarang. Diponegoro Journal of Management.
Downloads
Published
Issue
Section
Copyright (c) 2025 Genta Rammiltry Hendra, Efendy Zain
This work is licensed under a CC Attribution-ShareAlike 4.0

