Identify Attributes of Service Quality Factors and Other Factors Affecting Calla SPA Customer Satisfaction   Nguyễn Văn Nhân1*, Hồng Thị Thu Trang2, Trần Thị Thúy Vân3 1,3 Asia & World  Enterprise Resources Center 2 Business Management student at the University of Zimbabwe   Abstract This research aimed to identify the factors influencing customer satisfaction at ...

Application of Information Systems, Internal Control, Risk Assessment, and Internal Audit for Collection Effectiveness of Accounts Receivable   Uswatun Hasanah1*, Imelda Sari2, Nazma Riska Zhafiraah3 1,2,3 Faculty of Economics and Business, Universitas YARSI, Jakarta   Abstract The aim the purpose of this study was to ascertain how internal control and accounting information systems, risk assessment ...

Formulation of Risk Management Strategy for Sharia Mortgage Products during the Covid-19 Pandemic   Siti Suherni1, Isfandayani2, Purnama Putra3* 1,2,3 Faculty of Islamic Religion, Universitas 45 Bekasi     Abstract The COVID-19 pandemic has had a significant impact on the development of the world economy, including the banking and financial services industry. One of the ...

Community Empowerment in Stunting Prevention through Smart Parenting   Putri Salsabila Suryani1*, Siti Nurhidayah2, Hasan Basri3, Puput Putrianika5 1.3 Faculty of Teacher Training and Education, Universitas Islam 45, Bekasi 2 Faculty of Social and Political Sciences, Universitas Islam 45, Bekasi 4 Faculty of Economics, Universitas Islam 45, Bekasi   Abstract Stunting is a chronic malnutrition ...

Website UI/UX Analysis and Redesign using Usability Testing Methods   Muhammad Suryanata Fauzan1*, Rusdiansyah2 1.2 Teknik Informatika, Universitas Bina Sarana Informatika, Jakarta   Abstract Usability has 5 quality dependent variables, namely learnability, efficiency, memorability, error, and satisfaction. With usability testing, it will be assessed whether the user interface and user experience of the website are ...

Website UI/UX Analysis and Redesign using Usability Testing Methods   Muhammad Suryanata Fauzan1*, Rusdiansyah2 1,2 Teknik Informatika, Universitas Bina Sarana Informatika, Jakarta   Abstract Usability has 5 quality dependent variables, namely learnability, efficiency, memorability, error, and satisfaction. With usability testing, it will be assessed whether the user interface and user experience of the website are ...

The Taxation and Public Finance (TPF) is an open-access and peer-reviewed journal that publishes theoretical and empirical research and review articles on all aspects of taxation and public finance study-related topics. The journal’s mission is to offer a forum for the growing amount of scholarly research on taxation and public finance study and the organizations ...

Do the Economic Growth, PAD, DAU and DAK  Fluctuations Effect on Capital Expenditures?   Azhara Oktavianita Pratiwi1, Imelda Sari2* 1,2 Fakultas Ekonomi dan Bisnis, Universitas YARSI, Jakarta   Abstract This research aims to determine the effect of economic growth, fluctuations in local revenue, fluctuations in general allocation funds, and fluctuations in special allocation funds on ...

Marketing Events Mediating BEV Features and Operating Costs: Impact on Purchase Intentions   Faiz Mustafa1, Perdana Wahyu Santosa 2* 1.2 Faculty of Economics and Business, YARSI University, Jakarta   Abstract This research aims to find out the lack of influence of Batery Electric Vehicle (BEV) features and vehicle operating perspective costs on the interest in ...

Application of Data Mining to Predict Stock Price Movements in MNC Bank Using K-Nears Neighbor   Lyvia Permata Sari Information Technology, Faculty of Engineering and Informatics, Bina Sarana Informatika University, Jakarta   Abstract This study applies data mining methods to predict stock price movements in MNC Bank companies using the K-Nearest Neighbor (K-NN) algorithm. Accurate ...