Employee Performance and Work Motivation: The Impact of Transformational and Transactional Leadership Mediator
DOI:
https://doi.org/10.58777/hco.v2i2.319Keywords:
Transactional Leadership, Transformational Leadership, Employee Performance, Work MotivationAbstract
This study investigates the effects of transformational and transactional leadership on employee performance, with work motivation acting as a mediating variable. Conducted at The Acacia Hotel Jakarta, a four-star hotel established on June 21, 1996, the research involved 60 employees. A quantitative approach was used, utilizing questionnaires distributed to all employees through purposive sampling. Data analysis was conducted using WarpPLS Partial Least Square Structural Equation Modeling (PLS-SEM). The findings revealed that transactional leadership positively influences employee performance, while transformational leadership negatively impacts it. Moreover, transactional leadership negatively affects work motivation, whereas transformational leadership has a positive influence on it. Interestingly, work motivation does not significantly affect employee performance and does not mediate the relationship between either leadership style and employee performance. These results suggest that while transactional leadership can drive performance directly, it may reduce motivation. On the other hand, transformational leadership boosts motivation but may not translate into improved performance. This highlights a critical consideration for managers in balancing leadership styles to enhance both motivation and performance. Understanding the complex dynamics between leadership, motivation, and performance can help organizations formulate more effective management strategies.
References
Aliefiani Mulya Putri, G., Putri Maharani, S., & Nisrina, G. (2022). Literature View Pengorganisasian: Sdm, Tujuan Organisasi Dan Struktur Organisasi. Jurnal Ekonomi Manajemen Sistem Informasi, 3(3), 286–299. https://doi.org/10.31933/jemsi.v3i3.819
Cahya, Angga Dwi el at. (2021). Pengaruh Lingkungan Kerja, Stress Kerja, Dan Motivasi Kerja Terhadap Kinerja Karyawan (Studi Kasus Umkm Buah Baru Online (BBO) Di Gamping Yogyakarta). Jurnal Bingkai Ekonomi. JBE 6(2) Agustus 2021, pp: 71 – 83
Feranita, N. V., Nugraha, A., & Sukoco, S. A. (2020). Effect of transformational and transactional leadership on SMEs in Indonesia. Problems and Perspectives in Management, 18(3), 415–425. https://doi.org/10.21511/ppm.18(3).2020.34
Forbiddendinasty, E., Mal, Q., & Gading, K. (2017). Pengaruh Gaya Kepemimpinan Transaksional dan Budaya Organisasi terhadap Kinerja Karyawan melalui Motivasi sebagai Variabel Intervening (Studi Pada Pt. Permata Finance Indonesia Cabang Serang). Jurnal Fasilkom, 1(1), 1–21.
Gazali, G., & Zainurrafiqi, Z. (2023). Pengaruh Transactional Leadershp Dan Tranformational Leadershp Terhadap Organizational Citizenship Behavior Dan Kinerja Karyawan. EKUITAS (Jurnal Ekonomi Dan Keuangan), 7(4), 563–586. https://doi.org/10.24034/j25485024.y2023.v7.i4.5734
Haq, M. I., Sudaryanti, D., & Bastomi, M. (2023). Pengaruh Kepemimpinan Transaksional Budaya Organisasi Dan Perilaku Inovatif Terhadap Kinerja Karyawan (Studi Pada Perusahaan Anda Jaya Situbondo). E – Jurnal Riset Manajemen, 13(01), 663–672
Khirunnisa, Mawar. (2022). Pengaruh Motivasi Kerja, Kompetensi Sumber Daya Manusia Dan Disiplin Kerja Terhadap Kinerja Pegawai. Jurnal Manajamen 2(4)
Megawati, S., Nainggolan, E. E., & Muslikah, E. D. (2024). Work engagement pada karyawan: Bagaimana peran persepsi terhadap gaya kepemimpinan transaksional. Journal of Psychological Research, 3(4), 541–552.
Nasir, J., Ibrahim, R. M., Sarwar, M. A., Sarwar, B., Al-Rahmi, W. M., Alturise, F., Samed Al-Adwan, A., & Uddin, M. (2022). The Effects of Transformational Leadership, Organizational Innovation, Work Stressors, and Creativity on Employee Performance in SMEs. Frontiers in Psychology, 13(April), 1–11. https://doi.org/10.3389/fpsyg.2022.772104
Parastra, H. G., Wardi, Y., & Thaib, I. (2023). Kepemimpinan Transformasional, Motivasi Kerja dan Performa Kerja Karyawan; Systematic Literature Review. Journal of Management and Bussines (JOMB), 5(2), 1086–1093. https://doi.org/10.31539/jomb.v5i2.6095
Rio Martha, A., Rahardjo, K., & Prasetya, A. (2020). Pengaruh Gaya Kepemimpinan Transformasional Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Variabel Mediasi. Profit: Jurnal Administrasi Bisnis, 1–13. https://profit.ub.ac.id
Samudera, F., & Agustina, T. S. (2024). Pengaruh Gaya Kepemimpinan Transaksional Terhadap Kinerja Karyawan Dengan Motivasi Kerja Sebagai Mediasi Pada Farkhanss Towing Service Kota Surabaya. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 8(1), 165–175. https://doi.org/10.31955/mea.v8i1.3667
Setiawan, I. M. P., & Muzdalifah GP, N. (2024). Komunikasi merupakan salah satu elemen kunci dalam keberhasilan sebuah organisasi. Neraca: Jurnal Ekonomi, Manajemen Dan Akuntansi, 2(5), 571–580.
Srutiningsih, N. N., Telagawathi, N. L. W. S., & Trianasari, T. (2023). Peran Mediasi Motivasi Kerja Pada Gaya Kepemimpinan Transformasional Dan Kompensasi Kerja Terhadap Kinerja Karyawan (Studi Pada Wyndham Garden Kuta Beach Bali). Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi Dan Pelayanan Publik, 10(2), 382–400. https://doi.org/10.37606/publik.v10i2.634
Ulfah, R. A., Subiyanto, D., & Kurniawan, I. S. (2020). Peran Mediasi Motivasi Kerja Pada Pengaruh Gaya Kepemimpinan Transaksional Dan Kompensasi Terhadap Kinerja Karyawan. Jurnal Fokus Manajemen Bisnis, 10(2), 209. https://doi.org/10.12928/fokus.v10i2.2419
Zulkarnaen, W., & Herlina, R. (2018). Pengaruh Kompensasi Langsung Dan Kompensasi Tidak Langsung Terhadap Kinerja Karyawan Bagian Staff Operasional Pt Pranata Jaya Abadi Banjaran. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 2(2), 90–114. https://doi.org/10.31955/jimea.vol2.iss2.pp90-114
Downloads
Published
Issue
Section
Copyright (c) 2025 Muhammad Azmi Syauqirrahman Sudarmadi, Perdana Wahyu Santosa
This work is licensed under a CC Attribution-ShareAlike 4.0

