Work-Life Balance, Organizational Communication, and Employee Performance: The Mediating Role of Organizational Commitment

Prilly Putri Adelia N. Rachman; Lily Deviastri

doi:10.58777/hco.v4i1.436

Authors

Prilly Putri Adelia N. Rachman Faculty of Economics and Business, YARSI University, Jakarta
Lily Deviastri Faculty of Economics and Business, YARSI University, Jakarta

DOI:

https://doi.org/10.58777/hco.v4i1.436

Keywords:

Employee Performance, Organizational Commitment, Work Life Balance, Communication

Abstract

This study examines the relationships of work-life balance and organizational communication with employee performance, focusing on the mediating role of organizational commitment. The research was conducted at CV. Jajanan Premium Nusantara, with 61 employees selected through saturated sampling. The study collected primary data using questionnaires and analyzed them with Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that work-life balance and organizational communication positively influence employee performance and organizational commitment. Organizational commitment also positively influences employee performance and mediates the relationships between work-life balance and employee performance, and between organizational communication and employee performance. These indirect effects suggest that balancing professional and personal responsibilities and fostering effective workplace communication can strengthen employees' attachment to the organization, which subsequently contributes to better performance. Beyond established direct relationships between workplace factors and employee performance, this study highlights organizational commitment as a complementary explanatory mechanism through which work-life balance and communication translate into performance outcomes. The findings provide practical insights for management to develop flexible work arrangements, improve internal communication, and strengthen employees' identification with organizational goals. These initiatives may help create a supportive work environment that encourages commitment and sustainable performance improvement.

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